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IT Technical Lead

Job Category: IT Infrastructure & Operations

Location: New York, NY, United States

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Job Description

Description

The IT Technical Lead, in the Infrastructure & Operations (I&O) Platform Program, leads the architecture, installation and management of enterprise networking in a hybrid-cloud environment. The IT Technical Lead demonstrates a ‘hands-on’ background in designing, deploying, and managing complex enterprise network and security solutions supporting AWS, Azure and SaaS integrations. The incumbent will possess a high degree of self-management, personal accountability, and a strong collaborative mindset. Additionally, the IT Technical Lead will be an individual contributor, Servant Leader and will embody Healthfirst’s Trailblazer attributes while promoting and reinforcing behavior that is consistent with our Healthfirst culture.

  • Work as the cloud and enterprise network SME and member of the Shared Infrastructure Services team
  • Provide senior level expertise on decisions and priorities impacting the network and security environment
  • Drive solutions to problems impacting mission critical systems and implement required changes to prevent reoccurrence
  • Follow change management processes to perform network maintenance and upgrades on a regular basis
  • Acts as the liaison and subject matter expert between the architecture and operations teams to integrate technical solutions to existing multifaceted, complex, customer facing production environments
  • Acts as the top-level escalation point for all enterprise network and cloud related technical issues
  • Respond, analyze, and follow up on outstanding network issues at all levels; ensure timely problem resolution
  • Responsible for provisioning and support of the LAN, WAN and Cloud network infrastructure for production environments
  • Maintain an accurate picture of existing server, storage, networking software/hardware and virtual environments to support scaling against various project requirements
  • Ensure all usage of cloud environments meets governance standards and contribute to improving standards for security and operational efficiency
  • Mentor and train shared services staff
  • Other duties as assigned

Minimum Qualifications:

  • HS Diploma or GED from an accredited institution
  • 3-5 years’ experience working  Linux/Unix-based systems and Windows environment
  • 3-5 years’ experience working  with Microsoft SQL, MySQL, Postgres, Redshift 
  • Comprehensive experience with AWS including a solid understanding of Amazon S3, RDS, EC2, IAM, CloudFormation and Route 53
  • Strength in developing green-field technology mastery through a mixture of experimentation and guided learning

Preferred Qualifications:

  • Cisco Certification (CCNP/CCIE)
  • AWS Certification in Development, Architecture, and/or DevOps or equivalent work experience
  • AWS Solutions Architect with Advanced Networking Specialty and/or SysOps Administrator
  • Proficient with scripting in one of the following languages: BASH, Python, Ruby, PowerShell
  • Experience architecting, implementing and managing public cloud integration and configuration activities in both AWS and Azure
  • Experience working in regulated and/or high-security environments and industries (PCI, HIPAA, HITRUST)

WE ARE AN EQUAL OPPORTUNITY EMPLOYER. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.

If you have a disability under the Americans with Disability Act or a similar law, and want a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to [email protected] or calling 212-519-1798 . In your email please include a description of the accommodation you are requesting and a description of the position for which you are applying. Only reasonable accommodation requests related to applying for a position within Healthfirst Management Services will be reviewed at the e-mail address and phone number supplied. Thank you for considering a career with Healthfirst Management Services.

EEO Law Poster and Supplement

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