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Pediatric Care Manager

Job Category: Care Management

Location: Home Office, NY, United States

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Job Description

Description

The Pediatric Care Manager plans and manages pediatric medical and/or behavioral care with members and their beneficiaries across the continuum of care. The Care Manager is assigned to a specific product line such as PHSP, Child Health Plus, etc.
The Care Manager is responsible for applying care management principles when engaging members and health care team members through coordination of health care services.

Adhere to standards of care for children including but not limited to developmentally disabled, medically fragile and foster care populations

Develops a member centric plan of care through collaboration with member (as age appropriate), family, appointed guardian and the multi-disciplinary health care team (pediatricians, specialists, health homes, school or facility social workers and home or community-based service providers) to maximize the pediatric member’s functional capacity through integrated collaborations.

  • Documents all encounters with pediatric members, guardians, legal representatives, providers and vendors in the appropriate system in accordance with internal and established documentation procedures; follows up as needed; and updates plan of care based on member needs and goals, as appropriate.
  • Conducts assessments telephonically to identify barriers and opportunities for intervention.
  • Evaluates service authorizations and advocates to ensure alignment and execution of the member’s care and physician treatment plan.
  • Educates beneficiaries on available health care services within their coverage plan empowering self-management.
  • Assists in identifying opportunities for alternative care options based on member needs and assessments and coordinates referrals to assist in goal achievement.
  • Occasional overtime as necessary.
  • Additional duties as assigned.

Minimum Qualifications:

  • NYS RN.
  • 1 year of pediatric clinical field experience, families and child serving systems, including child welfare and/or medically fragile/developmentally disable populations.
  • Proficient with simultaneously navigating the Internet and multi-tasking with multiple electronic documentation systems
  • Ability to collaborate with multiple stakeholders to secure appropriate care
  • Strong interpersonal and assessment skills, especially the ability to related well with children, their families and community care providers, along with demonstrated ability to handle rapidly changing crisis situations.

Preferred Qualifications:

  • Fluency in Spanish, Korean, Mandarin, or Cantonese.
  • Knowledge and experience with the current community health practices for the medically &/or emotionally fragile pediatric population.
  • Experience managing member information in a shared network environment using paperless database modules and archival systems.
  • Relevant work experience as a Care Manager
  • Demonstrated ability to manage large caseloads and effectively work in a fast-paced environment
  • Experience using Microsoft Office, SharePoint, TruCare & Interaction systems.

WE ARE AN EQUAL OPPORTUNITY EMPLOYER. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.

Minimum Qualifications:

  • NYS RN or
  • LCSW, LMSW, LMFT, LMHC, LPC, licensed psychologist (any state) 

Preferred Qualifications:

  • Strong interpersonal and assessment skills, especially the ability to relate well with seniors, their families, and community care providers, along with demonstrated ability to handle rapidly changing crisis situations.
  • Fluency in Spanish, Korean, Mandarin, or Cantonese.
  • Knowledge and experience with the current community health practices for the frail adult population and cognitive impaired seniors.
  • Knowledge of InterQual and LOCADTR.
  • Experience managing member information in a shared network environment using paperless database modules and archival systems.
  • Experience and knowledge of the relevant product line
  • Relevant work experience preferably as a Care Manager
  • Demonstrated ability to manage large caseloads and effectively work in a fast-paced environment
  • Proficient with simultaneously navigating the Internet and multi-tasking with multiple electronic documentation systems
  • Experience using Microsoft Excel with the ability to edit, search, sort/filter and other Microsoft and PHI systems

WE ARE AN EQUAL OPPORTUNITY EMPLOYER. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.

If you have a disability under the Americans with Disability Act or a similar law, and want a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to [email protected] or calling 212-519-1798 . In your email please include a description of the accommodation you are requesting and a description of the position for which you are applying. Only reasonable accommodation requests related to applying for a position within Healthfirst Management Services will be reviewed at the e-mail address and phone number supplied. Thank you for considering a career with Healthfirst Management Services.

EEO Law Poster and Supplement

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