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QA Lead

Job Category: Quality Assurance

Location: New York, NY, United States

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Job Description

Description

The QA Testing Process Governance & Relationship Management Lead. Will be responsible for Business liaison SME that aligns to the business strategy and ISQA service delivery. Provides guidelines for test processes, procedures and documents, enforces policies and standards, manages knowledge capital, enables resource development and management, audits test activities and deliverables. The role will also be responsible for cross test phases and teams knowledge Management, Create/govern the testing processes and policies and review of technical solutions/ tools to support the testing framework.

This position will also be responsible for governance of the development of QA staff in alignment to test execution, Automation, testing planning and analyzes results to insure they comply with specifications and IS standards. Prepares reports on the same and confers with programmers, business analysts, and upper management. This position needs to be filled to ensure that a standardized methods and procedures are used for efficient and prompt handling of all QA testing activities and automation opportunities. We have also made a major investment in test automation tools and licenses, which with the correct and additional staff will streamline the way QA tests today and automate our future testing activities. Implementing methodology and guidelines and enforcement of such will ensure Healthfirst applications are given a high level of Quality Assurance in a more efficient method from a time perspective.

This position will also be responsible for governance of the development of QA staff in alignment to test execution, Automation, testing planning and analyzes results to insure they comply with specifications and IS standards. Prepares reports on the same and confers with programmers, business analysts, and upper management. This position needs to be filled to ensure that a standardized methods and procedures are used for efficient and prompt handling of all QA testing activities and automation opportunities. We have also made a major investment in test automation tools and licenses, which with the correct and additional staff will streamline the way QA tests today and automate our future testing activities. Implementing methodology and guidelines and enforcement of such will ensure Healthfirst applications are given a high level of Quality Assurance in a more efficient method from a time perspective.

  • Business liaison SME that aligns to the business strategy and ISQA service delivery on Core strategic initiatives
  • Effectively align the Testing Support Services and the Testing services under the Quality Assurance Team for strategic planning as it pertains to build Vs Run
  • Participate in the execution of the gap skill set assessments to ensure the right resources with the right skill sets are executing in an effective and efficient manner.
  • Reviews functional specifications and assists in evaluating test automation approach profiling of manual test cases for automation test opportunities.
  • Assist with Performing employee and task oversight on an ongoing basis to insure the highest levels of customer support are adhered to and that all issues are addressed and worked in a timely manner and adhere to agreed upon SLA's. Ensure that escalated issues are handled appropriately
  • Effectively handle multiple projects simultaneously for self and direct reports.

Minimum Requirements:

  • HS Diploma from or GED from an accredited institution
  • Bachelors or Equivalent work experience
  • Experience in an agile environment
  • Proven experience working in a delivery model with tight deadlines
  • Experience leading and  working with Vendor resources in an offshore / onshore model
  • 3+ years leading and delivering on a global quality team

Preferred Requirements:

  • Healthcare experience around Provider domain

WE ARE AN EQUAL OPPORTUNITY EMPLOYER. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.

If you have a disability under the Americans with Disability Act or a similar law, and want a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to [email protected] or calling 212-519-1798 . In your email please include a description of the accommodation you are requesting and a description of the position for which you are applying. Only reasonable accommodation requests related to applying for a position within Healthfirst Management Services will be reviewed at the e-mail address and phone number supplied. Thank you for considering a career with Healthfirst Management Services.

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